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Why is my Canon printer showing offline error?

Why is my Canon printer showing offline error?

Canon printer showing disconnected is most normal issue with Canon Printers. It is very frustrating when your Canon printer is showing disconnected message. Assume you're dealing with an essential school undertaking and need to print delicate duplicate reports. Also abruptly, what occurs? Your printer begins showing a disconnected message.

Presently, you should be asking for what reason is my Canon printer showing disconnected? There is not a glaringly obvious explanation for this. Be that as it may, once in a while the issue emerges because of the organization disappointment. For this situation, we'll suggest you check assuming that the power link of the printer is stopped appropriately into the plug.

You can also check out our troubleshooting guide to resolve your printer showing offline error.


The reason behind the Canon printer showing offline error

Reasons behind the Canon printer showing an offline message

  • Due to a network connection error
  • Use printer offline feature is enabled
  • Issues with the USB cable
  • Printer spooler error
  • Unsuitable paper feeding


Fix canon printer showing offline error

Solutions to resolve your Canon printer showing offline error

Restarting printer spooler service

If you’re facing your printer showing an offline message, restarting the printer spooler service will be helpful. Have a look at the steps for doing so.


  1. Find services from the start menu and click on it. You can use the search box from the Start menu to find services.
  2. Right-click on the print spooler and select restart. You can click on the start button if the restart button gets greyed out.
  3. Again right-click on the print spooler and choose Propertiesfrom the drop-down menu.
  4. Set the startup type to automatic and click on the Save button to save settings.
  5. Restart your Pc and check whether your printer is working or not.

Reinstalling your canon printer software

If none of the above steps does work, you can reinstall your Canon printer software.

  1. Press Windows key+R buttons to open the run dialogue box.
  2. Type devmgmt.msc in the box and click on the ok button.
  3. Right-click on the canon printer driverunder printer queues and choose uninstall device.
  4. Now, you have to download and install the latest driver from Canon official website.

After s, I’m sure you will not face printer showing offline error again.


Disabling use printer offline feature

Disabling the use printer offline feature is another best method to fix canon printer showing an offline message.

  1. Find the control panel from the Start menu and open it.
  2. Click on the hardware and sound and select devices and printers.
  3. Right-click on your Canon printer and select the see what’s printing.
  4. Click on printer and check whether use printer offline feature is off or not.
  5. Again, click on the printer and select cancel all documents from the drop-down menu.

After performing all the steps, check whether your canon printer is working or not.


We hope the information outlined in the article will help you know why my Canon printer is showing offline error. However, there is no need to feel panic if you encounter the problem. It is a common problem every canon printer user face. Just follow these troubleshooting steps, and your issue gets resolved. To install Canon Printer drivers you may visit www.canon.com/ijsetup official website.

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